ONLY THE BEST

We only review the best telemedicine companies and review and compare their offerings so you can make an informed decision for your organization’s needs.

AUTHENTIC REVIEWS

We do not take a fee or accept advertising dollars to write reviews or recommend products and services to our visitors. We are not affiliates and our comparisons are authentic based on real user feedback and research.

TELEMEDICINE

Telemedicine is going to change healthcare. This is not a website for patients. This is for healthcare organizations that want to start delivering care virtually.

Welcome to the Best Comparisons Available

Selecting the right Telehealth/Telemedicine platform vendor is a huge decision. The costs are very affordable as you will see, but switching platforms can be difficult. Re-training staff on a new EHR or billing system is one thing, but do you want to re-train patients on a new system? Making the correct decision is pivotal and finding the right platform that scales for the long-term can add tremendous value for years to come.

Best Telemedicine Companies Review & Comparison

Telemedicine
Companies
Review

Mend #1 - Best Telemedicine Companies Compared & ReviewedAmWell #2 - Best Telemedicine Companies Compared & ReviewedeVisit #3 - Best Telemedicine Companies Compared & ReviewedChiron #4 - Best Telemedicine Companies Compared & ReviewedVSee #5 - Best Telemedicine Companies Compared & Reviewed

RANKINGS

#1

#2

#3

#4

#5

SCORES

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CUSTOMER
SERVICE

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Additional fees
may apply
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Additional fees
may apply
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Additional fees
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EASE OF USE -
PATIENT

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EASE OF USE -
STAFF

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REIMBURSEMENT
SUPPORT

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MOBILE

All Devices
App Only
App Only
App Only
App Only

INTEGRATIONS

All EHR/PMS
PMS
Some PMS
Some PMS
Limited

API/SDK

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BRANDING

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Additional fees
may apply
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Additional fees
may apply
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HIPAA

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OTHER REGS

Text, Email,
Esignature, Payment,
Telehealth
Limited
Limited
Limited
Limited

SOFTWARE
DOWNLOAD

Web
Required
Web
Web
Required

VIDEO QUALITY

HD Quality
HD Quality
HD Quality
HD Quality
Some HD

BANDWIDTH
REQUIRED

250 Kbps-1.1 Mbps
700 Kbps-10 Mbps
250 Kbps-1.1 Mbps
250 Kbps-1.1 Mbps
164 -654 Kbps

MESSAGING/
ASYNCHRONOUS

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SCREEN SHARING

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UNLIMITED SESSION

best telehealth technology tools
Per Visit
Revenue Split
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GROUP VIDEO

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STAFF
SCHEDULING

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best telehealth telemedicine patient scheduling
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PATIENT
SCHEDULING

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FILE SHARING

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best telehealth telemedicine file sharing
best telehealth telemedicine file sharing

ESIGNATURE

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best telehealth telemedicine e-sign esignature
best telehealth telemedicine e-sign esignature
best telehealth telemedicine e-sign esignature
best telehealth telemedicine e-sign esignature

LANGUAGE
SUPPORT

English, Spanish,
French, Portuguese,
& More
English
English
English
English, Spanish

KIOSK

best telehealth telemedicine kiosk hub and spoke
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best telehealth telemedicine kiosk hub and spoke

ECOMMERCE

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best telehealth telemedicine self pay credit card ecommerce

EMPLOYEE
REVIEWS

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OTHER FEATURES

Full Paper
Automation
Medical History,
Visit Summary
Medical History
N/A
Medical History

PRICE

$
$$$$
$$
$$
$

WEBSITE

BLOG

Best Telemedicine Company Summaries...

Mend Telehealth/Telemedicine Company Review:

Mend Telehealth/Telemedicine Company Review Cost & Pricing

Mend Telehealth/Telemedicine Company Review Cost & PricingMend Telehealth/Telemedicine Company Review Cost & PricingMend Telehealth/Telemedicine Company Review Cost & PricingMend Telehealth/Telemedicine Company Review Cost & PricingMend Telehealth/Telemedicine Company Review Cost & Pricing

Mend has great reviews and feedback all over the Internet. The users really seem to like the product. The ease of use, customer service, and the fact that they go way beyond just Telemedicine put them in a category of their own. If you’re looking for an enterprise grade platform that can support just about any workflow, but still keep it really easy to use… this is the product. The cost for Mend is also very reasonable and they have unique integration technology to handle Telemedicine, intake, documents, or just about any other workflow you want to automate.

The financial stability of the company seems very strong even though they are young. A customer we spoke with mentioned asking this during the sales cycle and the company was profitable. They really seem to understand the problems facing healthcare today, which is ultimately probably why they have the best solution and value.

Some negatives online discuss video connectivity. Mend seems to be using the latest standard for Web video that others use and just like Facetime, video depends on the Internet available. Most companies offer a test so patients can confirm in advance that they meet the requirements for a good video connection.

Mend Cost/Pricing: The service seems to start out around $100-$250 and it pretty much all inclusive and doesn’t seem to have many hidden costs.

Mend website: https://www.mendfamily.com/

American Well (AmWell) Telehealth/Telemedicine Company Review:

American Well (AmWell) Telehealth / Telemedicine Company Review Cost & Pricing

American Well (AmWell) Telehealth / Telemedicine Company Review Cost & PricingAmerican Well (AmWell) Telehealth / Telemedicine Company Review Cost & PricingAmerican Well (AmWell) Telehealth / Telemedicine Company Review Cost & PricingAmerican Well (AmWell) Telehealth / Telemedicine Company Review Cost & Pricing

American Well has been around a long time and has many health system customers. However, the $40 cash urgent care visit doesn’t seem like a game changer. This is a very expensive platform that also has a network of their own providers that could eventually compete with your organization.

American Well is starting to offer its software as a platform to smaller healthcare organizations. But again, it’s expensive and there are better options that can support you for many years to come.

Vidyo is their backbone video provider. This means you need special software for video and it requires a ton of bandwidth… more bandwidth than the average person may have available.

Their financial stability seems strong. They have raised over $140M in debt and equity to date. Anthem is a big investor and I’m sure they will look to be acquired or go public at some point.

American Well (AmWell) Cost/pricing: Expensive! Start up costs can be in the $100k range. The old saying, “you get what you pay for,” just don’t hold up with some of the other innovators out there.

American Well (AmWell) website: https://www.americanwell.com/

eVisit Telehealth/Telemedicine Company Review:

eVisit company review and price/cost

eVisit company review and price/costeVisit company review and price/costeVisit company review and price/cost

eVisit is a very professional looking product, has some notable integrations, and customers. However, they do have some gaps in their product offering. Some customers have reported poor service and tech support. Others have reported that the patient apps are problematic.

eVisit does use the latest Web video technology like some of the newer companies and is a solid product.

The financial stability is a tough one to figure out with eVisit. They raised $1M in December of 2016, but six months later turned around and raised another $2M. Hopefully, they didn’t burn through a million in six months.

Not sure if they are weeding people out, but employees have not been favorable about the outlook of eVisit. Some posts have hinted at bankruptcy, but not sure how that’s possible if you just raised $2M three months prior to some of those posts. Employees are not privy to all the inside information, but strange to see so many negative posts on this topic. Is it worth the risk when there are so many options available?

eVisit Cost/Pricing: Starts at around $200, but expect up charges for branding, support, and other services.

eVisit website: https://evisit.com/

Chiron Health Telehealth/Telemedicine Company Review:

Chiron Health Company Review cost / pricing

Chiron Health Company Review cost / pricingChiron Health Company Review cost / pricingChiron Health Company Review cost / pricing

Chiron Health is also a solid product with integrations and a nice UI. However, there are some gaps compared to other options and employee reviews online are mixed. It’s also tough to find any real customer reviews of the product online.

Chiron Health does use a good Web video product. However, their website touts pier-to-pier so group sessions are probably out of question.

Chiron Health does have a Reimbursement Guarantee and is the only company we’ve seen to make such a bold claim. If they cannot determine eligibility, which most plans do not publish electronically yet for Telehealth benefits, this guarantee may be moot.

The financial stability is unknown because there just aren’t a lot of customers talking about them online. They have raised $4.7M in funding, with $2.3M in December of 2015 and $2.4M in October of 2016. That’s a lot of money in a short period of time so hopefully, they still have some of it in the bank.

Chiron Health Cost/Pricing: Starts at around $100 with the potential for up charges.

Chiron Health website: https://chironhealth.com/

Vsee Telehealth/Telemedicine Company Review:

Vsee Company Review cost and pricing

Vsee Company Review cost and pricingVsee Company Review cost and pricingVsee Company Review cost and pricing

Vsee has been around a long time, but with a technology platform that might not always be a good thing. They also do a lot in terms of software, SDKs, hardware, and allowing other to resell their video technology.

There are a number of other product vendors listed on the Vsee website to see who is using them behind the scenes. Ultimately, this video technology doesn’t use a lot of bandwidth, which is great for patient connectivity. However, it requires a software download and install to use it and is not full 1080p HD so the quality isn’t as good as others. The additional software install could cause trouble for patients as well.

The financial stability is hard to tell with most of their funding list as undisclosed. They’ve been around for a while, so it’s probably good. However, their prices have fluctuated on their website a lot.

5 years ago, this was probably the best option.

Vsee Cost/Pricing: Pricing is between $200-$800.

Vsee website: https://vsee.com/

Many hospitals and healthcare facilities in the United States have now incorporated telemedicine. Even individual practitioners have adopted telehealth to provide quality services to their patients.

With the telehealth industry growing several manifolds, some of the best telemedicine companies are coming forward and making an impact on patients and providers through their use of technology.

Cost Savings

The best telehealth companies can help reduce unnecessary ER visits and prevent transportation expense for regular general checkups.

The American Hospital Association analyzed that a telemedicine program saved cost up to 11% and tripled return on investments for investors.

Other than that, telehealth companies help increase doctor’s profits by converting on-call hours into billable time, while. reducing overheads for physicians who plan on shifting to a flexible home-based work for the most part of the week.

Increased Patient Engagement

When patients are serious about their own health, they are eager to make use of the best healthcare facilities.

The best telehealth companies know how to engage their patients by maintaining an appointment and client schedules. Increased communication with patients and the convenience offered by telemedicine companies also helps them take better care of their health. Interestingly, it is easier to combat obesity and eliminate tobacco use as telemedicine can encourage patients to opt for a healthy lifestyle.

Virtual visits constantly assure patients that their doctor is available and also allows them to ask questions with no barriers or awkwardness.

Choosing the Right Telemedicine Platform

Choosing the right telemedicine platform is very crucial since it offers necessary operational and unlimited clinical benefits. The hint is to choose the perfect service provider. The good thing is that even small clinics can incorporate telehealth solutions even though they lack the staff and equipment as compared to large hospitals and healthcare facilities.

Before choosing the right telemedicine company, make sure you get answers to the following questions:

  1. Is the service available on multiple devices?
  2. Will the quality of service be equivalent to real-time service?
  3. Will automatic patient monitoring also be considered?
  4. Are the app and the tools easy to use as they seem?
  5. Are all security concerns accurately addressed?

Providers would prefer a telehealth platform that has is incorporated with an EHR. It provides them with a structure and ensures the safety of medical records. Best telemedicine companies also offer unique packages that can easily be deployed while others may offer branded services to meet specific needs.

When choosing a telemedicine company, you need to consider 4 important aspects.

Relevance

Reputation

Relationship

Reliability